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Frequently Asked Questions

Q: How do I obtain lending privileges from the library?

A: To obtain lending privileges, you will need a valid Tennessee driver's license or photo ID with your current address listed. If you do not have a valid Tennessee driver's license or photo ID, you will need some kind of government issued photo ID (i.e. a driver's license from another state, a student ID), and one piece of official mail with your current address (i.e. an electric bill, a phone bill, a cable bill, etc.). After filling out a patron information card, you will then be entered into our computer system. When checking out books, you must present the librarian your library card.

Q: May reference books be checked out?

A: No. We do not circulate books from our reference section. You may, however, use the reference books inside the library.

Q: What are the library hours?

A: Monday, Tuesday, Wednesday, and Friday 9:30 AM - 5:30 PM; Thursday 9:30 AM - 8:00 PM; Saturday: 9:30 AM - 12:00 PM Noon; Closed Sundays.

Q: Is the conference room available to anyone?

A: Yes. Groups and organizations may reserve the conference room for meetings. For rules and guidelines click here, or call the library.

Q: How do I reserve the conference room for a meeting?

A: Call the library during normal business hours at (731) 587-3148.

Q: I need to receive a fax and I don't have a fax machine. Can I have the fax sent to the library and pick it up there?

A: Yes. Our fax number is (731) 587-4674. Please make sure the party sending the fax includes a cover sheet with your name and a phone number by which we may reach you. Please ask parties sending a fax not to send unsolicited faxes, or faxes that they have not notified you they are sending. There is a cost of $0.50 per page for receiving faxes, and $1.00 per page for sending faxes. Faxes may be sent to toll-free numbers free of charge.

Q: I need to receive an e-mail, but I don't have a computer or e-mail address. Can I have the sender send the e-mail to the library at my attention?

A: No. Due to the volume of unsolicited e-mails, often called SPAM, circulating on the internet, we have no way of knowing if the e-mail is legitimate or is SPAM. You may, however, use the computers in our Media Center (after reading, and  agreeing to our Computer Use Policy). There are a number of services that offer free e-mail accounts, such as Yahoo! and Windows Live Hotmail, and Google's Gmail. If you don't know how to set one up, you may ask a librarian for assistance.

Q: I want to borrow a specific book, however, it is not currently a part of the collection at C. E. Weldon Public Library. What do I do?

A: Ask a librarian. In many instances, we can find the book through our Inter-Library Loan partners and get it for you. Books obtained through inter-library loan may not be renewed.

Q: I need a specific piece of information, but I don't know where to look. What do I do?

A: Ask a librarian. They will be able to point you in the right direction of where to find the information you are looking for.

Q: The book I checked out is now due, but I want to renew it. Do I have to bring it back to the library to renew it?

A: It depends. Just call the library at (731) 587-3148 and ask a librarian to renew it if it is not overdue. Or, if you are coming to the library anyway, just ask a librarian at the front desk to renew it for you. Or, e-mail the library at cew@ceweldonlibrary.org . Renewed books are due two weeks from the date of renewal. Or, if it is not overdue, you can renew on-line through the catalog. You may renew overdue materials if there are no reserves, but you must bring the item to the library. Remember, we never charge fines!

Q: How do I manage my account?

A: Go to our New Online Catalog
Open My Account to personalize your account. (Log In feature is on the left-hand side of screen)
1st box - your Library card number
2nd box - initially, use the password: userpass
A new box will pop up. Personalize with new password of your choosing 
         (write this down as library cannot retrieve passwords)
Click on "My Account".
You may now -
Reserve items: (will be displayed under your account on the next open library day).
Retain your checkout history (optional). If you choose to not retain your checkout history, it will not be save by the system and the library  cannot retrieve it.
Generate automatic email reminders stating account status.
Add your favorite web links for quick referencing.
Create reading lists, author lists, series files, etc.
If your account has expired, you need to call or come by the library to renew your borrowing privileges.